Welcome to Hextor Trade! To ensure transparency and clarity in all our transactions, we have outlined the following sales policy. Please read through carefully, as your purchase from Hextor Trade signifies your acceptance of these terms.

1. Pricing and Payment

• All prices displayed on the website are in [Insert Currency] and include applicable taxes unless stated otherwise.
• We accept a variety of payment methods, including [Insert Payment Methods such as Credit Cards, PayPal, etc.]. All payments must be made in full at the time of purchase.
• We reserve the right to adjust prices due to market fluctuations, product availability, or other factors without prior notice.

2. Order Confirmation

• Upon placing an order, you will receive an email confirmation with the details of your purchase.
• If any issues arise with your order, including availability or payment problems, we will contact you promptly.

3. Shipping and Delivery

• We offer worldwide shipping, with delivery times and costs varying depending on your location.
• Standard delivery times range from [Insert Estimated Delivery Times] for domestic orders and [Insert International Shipping Times] for international orders.
• Please note that customs and import duties for international orders are the responsibility of the buyer. These fees vary depending on the destination country’s policies.
• Shipping delays due to factors outside our control, such as customs or courier issues, are not the responsibility of Hextor Trade.

4. Return and Refund Policy

• If you are not satisfied with your purchase, you may return the product within [Insert Number of Days, e.g., 30 days] from the date of receipt, provided it is in its original condition and packaging.
• To initiate a return, please contact our customer support team at [Insert Contact Email]. Refunds will be processed once the returned product is received and inspected.
• Please note that certain items may not be eligible for return, such as [Insert Exclusions, if any, e.g., opened software, customized items, etc.].
• The cost of return shipping is the responsibility of the customer, unless the product was received damaged or defective.

5. Damaged or Defective Items

• If your product arrives damaged or defective, please notify us within [Insert Number of Days, e.g., 7 days] of receipt. We will arrange for a replacement or refund at no additional cost.
• Please provide photographic evidence of the damage or defect when contacting customer support.

6. Order Cancellations

• You may cancel your order within [Insert Time Frame, e.g., 24 hours] of placing it. After this period, cancellations may not be accepted if the product has already been dispatched.
• To request a cancellation, please contact us at [Insert Contact Email] with your order number.